Shipping policy

1. Processing Time:

Orders are typically processed and shipped within 2 business days (excluding weekends and holidays) from the date of purchase.

2. Shipping Rates:

Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.

3. Shipping Methods:

4. Domestic Shipping:

5. Estimated Delivery Times:

Estimated delivery times vary depending on the shipping method and destination. Standard shipping typically takes 3-6 days . and the product will be delivered within 6 business days.

6. Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier's website.

7. Shipping Delays:

While we strive to meet the estimated delivery times, unforeseen circumstances, such as customs delays or extreme weather conditions, may cause delays. We appreciate your understanding in such situations.

8. Address Accuracy:

Customers are responsible for providing accurate shipping information. Please double-check your shipping address during the checkout process. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Lost or Stolen Packages:

NOVARO is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact us or the carrier directly to file a claim.

10. Returns Due to Failed Delivery Attempts:

If a package is returned to us due to multiple failed delivery attempts or an incorrect address provided by the customer, additional shipping fees may apply for reshipment.

11. Contact Information:

If you have any questions or concerns about our shipping policy, please contact us at info@novaro.in

Refund And Return Policy

Return will be done within 7 business days.

Refund will be credited within 7 days to the customers bank account

Replacement will be done within 7 business days.

Exchange will be done within 7 business days.

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